Woot® : One Day, One Deal™

General Manager, Home & Garden (Dallas, Texas)

Looking for an opportunity to lead and innovate? Join the team at Woot, the original inventors of the daily deal model. Have a passion for all things domestic? Help us expand our growing Home and Garden category. We are looking for a seasoned business leader to help us build and deliver exciting events in this space. The right candidate will have a proven track record leading a team, building C-level vendor relationships, determining assortment strategy, negotiating contracts, planning promotions, developing pricing models, managing inventory, influencing customer experience, and obsessing over our customers. Woot is a team of hard-working professionals who put their hearts into their work. We cultivate an entrepreneurial environment where ideas are valued, respected, and implemented quickly. We hold each other to a high bar and we never settle for second best.

As the business owner for this product category, you will obsess over your customers, their needs, and how we can serve them more efficiently. The successful candidate will focus on building compelling selection and exclusive events for the home, including home décor, bed and bath, tabletop, kitchen, and lawn and garden. You will demonstrate effective cross-functional leadership with your partners in inventory management, operations, content and marketing as you bring new products to market at Woot. As a subsidiary of Amazon, you will have the opportunity to leverage vendor relationships and category expertise in the best interests of the total company.

Job Description

We are looking for a talented, driven and experienced General Manager responsible for:

• P&L responsibility: Drive top and bottom line and optimize all inputs to the business including Selection, Pricing, Promotion, Vendor Terms; owns or influences all inputs to the P/L including headcount expenses, marketing expenses, and capital expenditures. Delivers rapid selection expansion, smart pricing, efficient inventory management, margin improvements and top notch customer experience.
• Team leadership and development: Grow and develop a team of top-performing buyers and buying operations staff. Demonstrate strong leadership and critical thinking. Manage the details; must be ready to monitor and audit all key inputs.
• Vendor management: Build strategic partnerships with all key vendors in each subcategory thru effective communication of the Woot pitch, educating current and potential vendors on all opportunities to build brand awareness and sell problem inventory.
• Selection expansion: Finds create ways to expand available selection (manufacturer coverage, deal coverage, close rate) and continually innovates around product and event presentation, constantly raising the bar on our customer experience.
• Negotiation: Drives best in class vendor agreements, favorable discount terms, competitive marketing allowances, price protection, and sell-thru guarantees. Does not settle for “standard” terms but builds value and negotiates from a position of strength and leverage.
• Analytics: Has proven track record of making data driven decisions, where personal experience is valued but never trumps the data. Has a high bar for the accuracy and validity of business metrics, challenging the status quo and insisting on excellence in analysis.
• Pricing strategy: Uses internal event data and external market segment data to make sound pricing decisions, balancing customer activity, orders, margin and revenue to meet all strategic goals.
• Process Improvement: As a new and growing category, candidate must be able to invent and drive continuous process improvement and automation across our systems to scale.

Focus and deliverables for first year

• Build team of top performing buyers and vendor managers, focusing time and resources on development of top tier via coaching and opportunities for learning and leadership.
• Meet and exceed selection goals, as measured by direct vendor agreements with top manufacturers, quantity of deal opportunities, deal close rate, final number of deals, events launched each week and sell-thru on those events.
• Lead innovation around presentation of deals and events on Woot, challenging the status quo and inventing new customer experiences.
• Negotiate best in class vendor agreements, vendor terms, and access to selection.

Basic Qualifications

• Bachelor’s Degrees required; MBA preferred.
• 10+ years of relevant experience in retail or e-commerce desired
• Buying/planning or finance/business analysis background
• C-level negotiation skills with external vendors
• Demonstrated success in team building and development

Preferred Qualifications

Online sales experience is strongly preferred. The right candidate will be flexible, action and results oriented, self-starting, have strong analytical skills, and lead by example. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. Candidates must demonstrate the ability to succeed at: managing and driving a full P&L, team-building and management and planning and forecasting and driving an online business. The General Manager is a passionate customer and category advocate within Woot and Amazon.  To that end, he or she must be able to develop clear thinking and business rationale for new features & services and interact with operations and technology development teams at Woot and Amazon. The final candidate must be an effective communicator, able to use written and verbal communication with internal colleagues and external vendors.

Salary: Based on experience

Position located at Woot headquarters in Dallas, Texas

Woot Services LLC is an equal opportunity employer.

Buyer: Sports/Fitness/Outdoor (Woot Services LLC, Dallas, Texas)

You know when to huddle up and when to make the big solo play. You're aggressive, talented, experienced, and yet you've got a smile that sells cereal boxes. You're not some prima donna, you're not even a pre-Cyndi Lauper. You know helping the team is better than grandstanding, but you're not scared to showboat every once in a while, you know, for the fans. Most of all, you've got a sense of humor, and you want to work with the team that invented the "one deal each day" Internet business model. Hey, that's us! Go, Woot, go!

In this job, you’ll learn: our secret internal play codes. For example, "Blue Sixty-Five" means there's breakfast tacos in the break room.

Intangible benefits: if you talk fast enough, you can write off a four-day camping trip as "high-end product testing" or something.

Potential hazards: only if you text locker room photos to a reporter by mistake.

If Woot were a superhero team, you’d be: the tough best friend of the hero who never seems to have a costume. But you'll be a hero on the inside, where it counts most. And by "most" we mean "not at all when compared to a guy who can fly." Sorry!

Degrees of separation from CEO: if you can break through the defensive line, zero! Just try not to hit him too hard.

Worst part of the job: when some kid tries to trade you a thirty cent cup of soda for the shirt off your back. Just because it's in a classic commercial doesn't mean it always works.

It’ll go better if: you don't start the interview by asking if you can prove your worth by arm-wrasslin' the other applicants.

Make sure you bring: a mix cd featuring We Are The Champions, Cotton Eyed Joe and that Zombie Nation song. Oh oh oh OH! Oh oh oh OH OH OH OH oh! Oh OH oh! Yeah, you know it. Always gets everybody pumped up.

Responsibilities include:

• Maximize relationships with existing vendors, while cultivating new opportunities.
• Maintain effective communication channels internally and externally.
• Source and purchase consumer products from vendors, for various Woot sites.
• Negotiate with existing and potential vendors for best combination of pricing, product, delivery, service and terms.
• Handle a high volume of inbound communication from existing and potential vendors.
• Monitor competitor/industry developments.

Minimum Qualifications/Skills:

• Bachelor’s degree (or a minimum of 5 years of relevant experience) plus:
• Experience with multi-channel online retailer/distributor/manufacturer, with a background in Sales or Buying roles.
• Experience purchasing or selling products in one or more of the following areas: Camping & Outdoors, Fitness Equipment, Golf, Cycling or other Sporting Goods categories.
• Proven track record as a deal closer.
• 3+ years direct manufacturer negotiation experience, with high level contacts/relationships.
• Ability to analyze large data sets to make strategic decisions.
• Proficient in MS Office – Excel, Word & Outlook.
• Salesforce experience.
• Strong project management skills.
• Excellent written and verbal communication skills.
• Ability to think strategically and tactically, and outside of the “norm,” in a fast-paced, ever-changing, very demanding environment.
• Proactive attitude with the ability to react to unforeseen situations.
• Team player.

Salary: Based on experience

Woot Services LLC is an equal opportunity employer.

Buyer: Kids/Baby Toys (Woot Services LLC, Dallas, Texas)

If the potatoes touch the carrots, you send the entire meal back. When there's a new Disney movie, you buy tickets a month in advance. You're that kid who never grew up, and you can tell at a glance what's going to be cool and what will just be forgotten. It's your calling, to be a buyer for an Internet retail site. So why not hang out with us? You can share across multiple teams, work quietly without being asked, politely assist your fellow co-workers and never talk in the lunch line. You learned those childhood lessons well, now put them to good use!

In this job, you’ll learn: that you can make a pretty good living by not putting away childish things.

Intangible benefits: if you want to goof off, just watch some cartoons! "Haven't you ever heard of market research, boss?"

Potential hazards: if you hum "It's A Small World" every day your desk-neighbors are probably going to strangle you.

If Woot were a superhero team, you’d be: the new hero who got hired to be the babysitter and then turns out to be like a Class Omega mutant who's stronger than everybody combined.

Degrees of separation from CEO: Something like three, but you can always go to him if Mommy says no. Then maybe try holding your breath until you turn blue, that's a good trick.

Worst part of the job: due to growing responsibilities, recess has been suspended for the foreseeable future.

It’ll go better if: you have the blind trust of a innocent child and the negotiation skills of a mob boss. So, be like a two year old, basically.

Make sure you bring: a roll-up mat and money for milk. Juice boxes are for closers.

Responsibilities include:

• Maximize relationships with existing vendors, while cultivating new opportunities.
• Maintain effective communication channels internally and externally.
• Source and purchase consumer products from vendors, for various Woot sites.
• Negotiate with existing and potential vendors for best combination of pricing, product, delivery, service and terms.
• Handle a high volume of inbound communication from existing and potential vendors.
• Monitor competitor/industry developments.

Minimum Qualifications/Skills:

• Bachelor’s degree (or a minimum of 5 years of relevant experience) plus:
• Experience with multi-channel online retailer/distributor/manufacturer, with a background in Sales or Buying roles.
• Experience purchasing or selling products in one or more of the following areas: Toys, Games, Kids & Baby Clothing, and Baby Products.
• Proven track record as a deal closer.
• 3+ years direct manufacturer negotiation experience, with high level contacts/relationships.
• Ability to analyze large data sets to make strategic decisions.
• Proficient in MS Office – Excel, Word & Outlook.
• Salesforce experience.
• Strong project management skills.
• Excellent written and verbal communication skills.
• Ability to think strategically and tactically, and outside of the “norm,” in a fast-paced, ever-changing, very demanding environment.
• Proactive attitude with the ability to react to unforeseen situations.
• Team player.

Salary: Based on experience

Woot Services LLC is an equal opportunity employer.

Buyer: Home, Lawn & Kitchen (Woot Services LLC, Dallas, Texas)

What's better than the hearth and surrounding lands? Ancient Romans knew the home was the most important place, and so do you. Even the cheapest dirt floor hovel can be a cozy bungalow with a few well placed throw rugs and some nice lawn care products. You're all about finding inexpensive ways to improve your surroundings and pushing them on others to boot. You enjoy doing it for free, so why not get paid for it? Why not find and buy those products for us? Aggressive as a garden mosquito, experienced as an aged wooden bench, skilled as a… well, skillet, we suppose. Whatever, you know your way around all aspects of a home, and you know what people like you are gonna want. You don't have to be a self-starter because you never ever stop. You might not care to change anyone's world, but you know how to give total strangers the power to do it themselves… at a low low cost!

In this job, you’ll learn: that the only thing more fun than controlling your own environment is controlling someone else's. Think of yourself as Martha Stewart for the deal-minded.

Intangible benefits: you'll always know the feng shui dragon is smiling upon your life path.

Potential hazards: every time someone tries to dry their hands on the guest towels, it'll cut you like a knife.

If Woot were a superhero team, you’d be: choosing to stay behind and maybe do a little tiling in the monitor satellite's bathroom. What if an alien emperor shows up and sees it looking like a pigsty? That'd be a REAL crisis.

Degrees of separation from CEO: It doesn't really matter, you're just gonna bust in there and tsktsk until he cleans up his office.

Worst part of the job: the CEO's office. Matt, we got you those shelves for a reason, buddy.

It’ll go better if: you've got little animal friends like bluejays and squirrels who will do your job for you as you sing about what a beautiful day it is. Because sometimes we get tour groups and THAT'S the kind of thing tour groups love to see.

Make sure you bring: a strong need to improve other people's personal spaces.

Responsibilities include:

• Maximize relationships with existing vendors, while cultivating new opportunities.
• Maintain effective communication channels internally and externally.
• Source and purchase consumer products from vendors, for various Woot sites.
• Negotiate with existing and potential vendors for best combination of pricing, product, delivery, service and terms.
• Handle a high volume of inbound communication from existing and potential vendors.
• Monitor competitor/industry developments.

Minimum Qualifications/Skills:

• Bachelor’s degree (or a minimum of 5 years of relevant experience) plus:
• Experience with multi-channel online retailer/distributor/manufacturer, with a background in Sales or Buying roles.
• Experience purchasing or selling products in one or more of the following areas: Home Goods, Cutlery, Personal Care, Small Household Appliances, Kitchen, Home Environment, Tools, Lawn/Garden, Kitchen Electronics, and Tabletop.
• Proven track record as a deal closer.
• 3+ years direct manufacturer negotiation experience, with high level contacts/relationships.
• Ability to analyze large data sets to make strategic decisions.
• Proficient in MS Office – Excel, Word & Outlook.
• Salesforce experience.
• Strong project management skills.
• Excellent written and verbal communication skills.
• Ability to think strategically and tactically, and outside of the “norm,” in a fast-paced, ever-changing, very demanding environment.
• Proactive attitude with the ability to react to unforeseen situations.
• Team player.

Salary: Based on experience

Woot Services LLC is an equal opportunity employer.

Buyer: Electronics (Woot Services LLC, Dallas, Texas)

You started out an acoustic buyer. When you made the change, everyone gasped. One called you Judas, another tried to cut the cable with an axe. But you held on, and now you're a trend-setter, an industry leader, and sometimes called a visionary in your field. You've mastered getting deals on all things electric and you're reading to push the envelope again. Hey, guess what? Us too! Why don't we go on the road together, man? And by the road we mean you can buy electronics for our website. See, it's slang.

In this job, you’ll learn: how to push the definition of the word "electronics" to the very limit. By which we mean you're covered if someone catches you doing the Electric Slide in the hallways.

Intangible benefits: For you, being grounded is a positive thing!

Potential hazards: well-meaning co-workers could start calling the path to your desk Electric Avenue and you'll never get the song out of your head.

If Woot were a superhero team, you’d be: choosing an affordable yet wonderful stereo for the monitor room. And boy, is that new Chromeo album gonna sound GREAT when you crank it up!

Degrees of separation from CEO:About six, until he needs a new television. Then suddenly he'll be your best pal.

Worst part of the job: trying to figure out potental hypotheticals over lunch. Like, a coffee machine that Twitters when it's ready, would that be you or the housewares buyer? Not so easy, right?

It’ll go better if: you used to sell speakers from a white van. Talk about experience with our business model!

Make sure you bring: batteries or an extension cord. It's a good suggestion for life in general, too.

Responsibilities include:

• Maximize relationships with existing vendors, while cultivating new opportunities.
• Maintain effective communication channels internally and externally.
• Source and purchase consumer products from vendors, for various Woot sites.
• Negotiate with existing and potential vendors for best combination of pricing, product, delivery, service and terms.
• Handle a high volume of inbound communication from existing and potential vendors.
• Monitor competitor/industry developments.

Minimum Qualifications/Skills:

• Bachelor’s degree (or a minimum of 5 years of relevant experience) plus:
• Experience with multi-channel online retailer/distributor/manufacturer, with a background in Sales or Buying roles.
• Experience purchasing or selling products in consumer electronics.
• 3+ years direct manufacturer negotiation experience, with high level contacts/relationships.
• Ability to analyze large data sets to make strategic decisions.
• Proficient in MS Office – Excel, Word & Outlook.
• Salesforce experience.
• Strong project management skills.
• Excellent written and verbal communication skills.
• Ability to think strategically and tactically, and outside of the “norm,” in a fast-paced, ever-changing, very demanding environment.
• Proactive attitude with the ability to react to unforeseen situations.
• Team player.

Salary: Based on experience

Woot Services LLC is an equal opportunity employer.

SQL DBA Developer (Woot Services LLC, Dallas, TX)

When you check into a hotel, you mentally group everything at the desk into easy-to-remember groups. When you watch television, you're constantly sorting what you see into cross-referenced sub-genres for later conversation. You're a lean, mean, data tuning machine, and you can fit any two datums together, any time you want. THIS. IS. YOUR. DAY. The person filling this position will have substantial DBA duties, including maintaining and tuning production databases.  They will also be responsible for working on a variety of business support and reporting applications using Microsoft development tools. You gotta be a team player able to work directly with end-users and your departmental posse to design, develop and support applications. Expect a fast-moving environment that will require the ability to work on multiple projects at the same time, as well as disapproving looks when you say "posse" at the staff meeting. Learn from our mistake, people. Instead, consider adding value to the team by bringing ideas and solutions, and for Heaven's sake be a self-starter. Like all good information, we'll expect you to be useful alone AND in value pairs, so you better be good by yourself and in a team.

In this job, you’ll learn: to fear the words "Hey, guys, Bag of Crap's up next, okay?"

Intangible benefits: Your office is pretty close to where they set the pizzas on Free Pizza Day, so if you're quick...

Potential hazards: The more pizza you eat, the less quick you'll be.

If Woot were a superhero team, you’d be: a former hero whose comic wasn't selling, leading to a near-death experience and recreation as a computer-themed hero who suddenly becomes critically acclaimed. Not that we're pointing fingers or anything.

Degrees of separation from CEO: Whoa, whoa, whoa, you want US to compile this data for YOU? Not a good image you're projecting there, pal.

Worst part of the job: when someone casually asks "Hey, what's the right way to pronounce 'SQL' anyway?" Kettle, meet worms.

It’ll go better if: you don't refer to your co-workers in other departments as "insignificant whitespace."

Make sure you bring: a clipboard. It'll make you look busy.

Qualifications:

• Computer Science degree or equivalent work experience.
• 5+ years experience with MS SQL Server (2000, 2005, 2008) databases in a DBA role.
• 2+ years experience with Oracle (11g) databases in a DBA role.
• Strong DBA SQL Skills.
• 3+ years developing Data-Driven Web Applications in the .NET environment using ASP.NET, C#, VB.NET, and WCF.
• SSRS
• SSIS/Legacy DTS
• Participation in full development life cycle of product/application development.

Requirements:

• Ability to work on multiple concurrent projects.
• Strong analytical and problem-solving skills.
• Excellent oral and written communication skills.
• Must be a team player with good people skills.
• Ability to interface with all levels within the organization.
• Proficient with MS Office products.

Salary: Based on experience

Woot Services LLC is an equal opportunity employer.

Studio Assistant (Woot Workshop LLC)

Man Ray. Robert Mapplethorpe. Ooomleblarg Phazdong of Ceti XI. And you. Those are the names the photography critics of the future will remember as "the greats" in the field. But you're not there yet, are you? Today you're still killing time in some dead-end job that doesn't appreciate self-starters, strong communicators, or detail-oriented people with a passion for photography. But today's the day that all changes. That's right… you have a destiny.

When you one day look back at your life as you prepare your speech to accept the Intergalactic Photography Prize, you'll say it all began when you read the words "Woot Workshop is searching for a highly skilled Studio Assistant for its fast paced digital product photo studio in Carrollton." You'll talk about how you were flexible and fungible, thriving in all aspects of the studio process depending on the needs of the day. You'll laugh at those first awkward days managing the sample flow, working prep and put-away product, and the crowd will hold their breath as you tell them the secrets of light photo editing. And then, the galaxy will applaud as one.

This is what your life has been leading towards. It'll be your photo that will one day impress the Galactic Trig and prove we humans have a place among the stars. Don't condemn our species to this tiny mudball forever. Embrace your destiny and become our Studio Assistant. The future of Mankind is in your hands.

In this job, you’ll learn: that aliens walk among us in secret. Just be aware you'll generally be too busy to meet them. Maybe you'll run into one by the soda machine from time to time.

Intangible benefits: aliens call it "soda" and not "pop." Isn't that amazing? Looks like we finally know which side is correct once and for all.

Potential hazards: Okay, there ARE a few aliens who call it "pop" but they're on the other side of a Neutral Zone so you won't have to deal with them probably ever. But just be aware, you might be called on to exterminate them for their incorrect thinking.

If Woot were a superhero team, you’d be: the '50s lookin' future-ranger with the cool space hat and the rifle with the little circle all around the barrel. And you'd also have lots of photo deadlines so you'd only appear in the occasional guest-shot.

Degrees of separation from CEO: About five, but ever since the CEO turned into a xenomorph nobody's completely sure just how close he is. The current theory is that he's nesting in the air vents and preparing to strike. Be aware that if he devours you, your on-paper degrees of separation will be posthumously modified to be zero.

Worst part of the job: getting devoured by the CEOnomorph. Although his little second inside mouth is sorta cute.

It’ll go better if: you're comfortable speaking a language made entirely of lights and music like in Close Encounters. Oh, you listen to dubstep? Yeah, you'll be fine.

Make sure you bring: a weather balloon. If anything goes wrong, just throw it on the ground and say it caused mass hysteria. Works surprisingly well!

Experience and Attributes:

• An abiding love for the photographic process.
• Proven experience assisting in studio
• Exceptionally rigorous work ethic
• Accustomed to the intensity of the studio environment, and unshrinking under deadline pressure
• An instinctual tendency towards order and detail
• An obsession for delighting customers
• Self-driven and able to easily communicate creative ideas and collaborate in a team environment
• Productivity-focused and proven to be a quick problem solver
• Excellent written and oral communication

Basic Qualifications:

• Ability to work in a highly ambiguous environment
• 2 or 4 year degree in photography and/or related field.
• An online photography portfolio that demonstrates a strong grasp of applied techniques and a working knowledge of digital photography, lighting, composition, color quality, and aesthetics.
• Basic knowledge of PhotoShop

Preferred Qualifications:

• 2-4 years of industry experience as a studio and location assistant
• Working knowledge of still and moving imaging software for both Mac and PC platforms
• Proficient on both the Macintosh (OSX) and PC computing platforms.

Salary: Based on experience

Woot Services LLC is an equal opportunity employer.

Forum Moderator (Woot Workshop, Seattle, Washington)

We like to think of our forums as a Free-Speech Zone. And freedom works best at the point of a bayonet – or a “Delete Post” button. As Forum Moderator, it'll be your job to keep the forums safe and sanitary, while highlighting the posts that actually have something valuable to say. You'll slap the bad guys' hands and the good guys' backs. You'll have to shrug off insults and keep a level head no matter how badly the jerks act.

In this job, you’ll learn: that this most excellent Manos: the Hands of Fate (1966) ain't no Cabbage Patch Elvis, you spacebaby chocolate dipped banana.

Intangible benefits: being able to understand the sentence above.

Potential hazards: the slow decay of your ability to be understood by the normals.

If Woot were a superhero team, you’d be: their lovable spinster aunt.

Degrees of separation from CEO: Fewer than there should be. This is one CEO who loves to get out there and mix it up without a bodyguard.

Worst part of the job: All the stuff that gets removed so decent people don't have to see it? You're going to have to see it. So, yeah.

It’ll go better if: you keep telling yourself that nothing those nasty Internet people say can really hurt you.

Make sure you bring: seven pounds of Vermont cheddar.

In straightforward terms, the moderator position is a frontline role in representing the company to the customers, potential and veteran alike, requiring the ability to work independently and make immediate decisions that impact the entire community. As a result, they are often the target of much ire and should maintain a thick skin and calm detachment from the community. A neutral stance is an absolute must and self-moderation skills are extremely important. Individuals considering the position should be aware that they will be exposed to anything ranging from verbal assaults to mature and grotesque imagery on a daily basis. They will also be expected to maintain longer hours as necessary, such as during Woot-offs or during technical difficulties, as well as file daily reports.

Job Responsibilities:

• Maintaining and developing community standards
• Contributing to, and testing, on-going community development
• Recognizing, and addressing, threats to the well-being of the community (e.g. shilling, referral linking programs)
• Recognizing and reporting product safety issues
• Interdepartmental communication of issues, problems
• Moderating and monitoring forums
• Composing daily reports
• Recognizing and highlighting quality contributions to the community
• Working alongside volunteers
• Maintaining consistent SEO tagging

Prerequisites:

• Good judgment and common sense
• Able to remain calm in the face of personal attacks, general dislike
• Adaptability to changing requirements and duties
• Tolerance to offensive, pornographic, violent, or mature images and subject matter
• Experience with online communities
• Deep familiarity with internet culture
• Able to learn and apply new technical skills on short notice
• Proficient in basic computer skills (e.g. internet navigation)
• Excellent written, verbal, and interpersonal communications skills
• Comfortable with duties that may include creative writing (sample may be required)
• Capable multitasking
• Speed reading and comprehension skills preferred
• Flexible hours, including occasional long shifts
• Familiarity with SEO concepts and tagging

Woot Workshop is an equal opportunity employer.

Member Service Representative (Woot, Inc.)

Do you possess the uncanny ability to soothe the angry customer? Do you enjoy wrestling with problems and resolving them with extreme prejudice? Woot is seeking a member service rep from the Dallas area with skin as thick as Kevlar, who can think faster than a speeding bullet and charm the quills off a porcupine. The successful candidate will take up a position on the front lines of the never-ending struggle to satisfy our members. Your reward? The satisfaction of fighting the good fight. Oh, and decent pay and benefits in a pretty excellent work environment, if we do say so ourselves. And we do.

In this job, you’ll learn: that you can catch more flies with honey than you can with vinegar.

Intangible benefits: you're going to have a fantastic fly collection by the end of your first year. Like, all the species.

Potential hazards: who honestly wants a fly collection at their desk? That's creepy!

If Woot were a superhero team, you’d be: the tank.

Degrees of separation from CEO: Let's put it this way, on Opposite Day, you'll be in charge.

Worst part of the job: all the paperwork you have to do on Opposite Day. That jerk CEO saves it up all year.

It’ll go better if: you were Gandhi in a previous life.

Make sure you bring: a Venus Fly-trap. Then train it to answer emails. As long as it's polite, we'll let it slide.

Initial Responsibilities:

• Responding to and/or redirecting all incoming email
• Using member service skills to effectively answer member questions
• Identifying needs and providing prompt resolution to inquiries and problems
• Capturing and entering data clearly and accurately
• Expressing flexibility to troubleshoot problems and provide solutions
• Monitoring forums for service related issues
• Full-time position, must be able to work various shifts, weekends and nights.

Qualifications:

• Bachelor’s degree from a four year college or university
• Member-service oriented with demonstrated skills
• Able to multitask and stay focused in distractive situations
• Can self-start and maintain a positive, upbeat attitude
• Strong interpersonal and organizational skills
• Strong written and oral communications (email/phone)
• Able to adapt to change
• Ability to use Windows and Internet web-browsing applications
• Not act like a creep, idiot, or jerk, at least while on the clock

Requirements:

• Must live in Dallas area
• Must be able to type at least 70 wpm
• Must be versatile and willing to cross-train for RMA Tech
• Only candidates with excellent computer skills will be considered (including internet, MS Word, MS Excel, Outlook)
• Strong organizational and multitasking skills as well as the ability to work independently and manage your time wisely
• No shirt, no shoes, no job

Salary: Based on experience

Local candidates only please (Dallas, Texas) - NO RELOCATION REIMBURSEMENT AVAILABLE FOR THIS POSITION

Woot Services LLC is an equal opportunity employer.

Wholesale Sales Representative (Woot Services LLC, Dallas, TX)

If you're an experienced, results-crazy Sales Person in the Dallas area, we may have a position ready for you to fill immediately. Basically, we're looking for a few good sales people with drive, charisma, and ability to aid us on our march toward total global supremacy. Mwah-ha-ha-ha! Should you be deemed worthy, you'll report to our Woot Wholesale Sales Manager (who's not such a bad gal, despite what people say). Great benefits, bountiful earning potential, and a frankly awesome work environment - in other words, it beats setting pins at the bowling alley. You who dare, step forward!

In this job, you’ll learn: the dirty lyrics to “Camptown Races”. Then you’ll be asked to never repeat them again because of our harassment policy. No one should ever feel uncomfortable in their work environment.

Intangible benefits: That’s an anagram for “Elfin Tennis, A Big Bet”! Which is our way of avoiding the question.

Potential hazards: Every time you want a Pepsi you have to solve a fiendish riddle that has tasked mankind since the very dawn of sentience. But there is a water fountain by the restrooms.

If Woot were a superhero team, you’d be: a representative of a galactic force of great power, wielding a ring so powerful that reality itself shifts before your every desire… and you’d be in charge of the cold calls.

Degrees of separation from CEO: Three, unless you get to know Barry in programming.
Worst part of the job: “Me? Oh, I work for woot.com. Woot. W-O-O-T. No, T like Tango. Here, let me just write it on a bar napkin.”

It’ll go better if: you play elfin tennis Dragonlance style, not Lord of the Rings style. Some of the guys in the league are picky about that. You’ve got your own racket, right?

Make sure you bring: a change of shirt to the interview. The first three rows usually get wet.

Initial Responsibilities:

• Sales hunter that is generating new business by opening accounts in both the US and Internationally through outbound calling and email
• Able to develop your own business and territory
• Conducting online research for new product opportunities for market pricing, key competitive features, brand recognition and general market penetration
• Updating opportunities, account and contact information in CRM (Salesforce)
• Forecasting sales projections
• Meeting quarterly and annual activity and revenue targets
• Conducting online research for new product opportunities for market pricing, key competitive features, brand recognition and general market penetration