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mrileyatwoot


 quality posts: 1 Private Messages mrileyatwoot

Staff

AhhGhost wrote:Just got the wine in today. 2 of the bottles were leaking and all 4 of them seem like they were cooking in the box. Such a shame... Was really excited to try the wine.



I'm sorry the wine wasn't of the great quality you'd expect. I'll send you a PM letting you know your options on this so we can resolve this for you.

rmt0512


 quality posts: 0 Private Messages rmt0512
AhhGhost wrote:Just got the wine in today. 2 of the bottles were leaking and all 4 of them seem like they were cooking in the box. Such a shame... Was really excited to try the wine.



Sorry to hear about the cooked wine, but I'm sure woot will work it out, and you'll be enjoying this excellent wine soon.

Is there a way you can tell if a wine is cooked without actually tasting it? I haven't received this shipment yet, but received the Pedroncelli PS last night and it was rather warm, but no protruding corks or leakage.

ktbird2


 quality posts: 1 Private Messages ktbird2

Received mine on the 16th. One was leaking.
I'm giving them a week or two before I open one.

mrileyatwoot


 quality posts: 1 Private Messages mrileyatwoot

Staff

ktbird2 wrote:Received mine on the 16th. One was leaking.
I'm giving them a week or two before I open one.



Oh noes! Leaky wine is definitely not good. I'll send you a PM with how we normally get this taken care of and your options for it. Normally, it just involves us asking the winery to get a replacement sent to you or refund you for the bottle that was leaky. It can take awhile for the replacement to get to you (usually up to 4 weeks but with summer coming and warmer temperatures, it can take slightly longer).

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